• Before posting a question, please check our Frequently Asked Questions page as well as previous threads here. Odds are you aren't the first to ask, and you may find the answer without having to post!

The Alert System & You

The Dark Wizard

🔥
Administrator
Roleplay Availability
Roleplay Type(s)
Hey all,


Lets talk today about the alert system, one of the most important features that we utilize from our forum software.


It allows us to do things like Looking For Players forum where users are subscribed and when a new item is posted, alerting you. This allows for games to actually get noticed by people, allowing our site to actually thrive(A common problem for most RP sites)


It also allows people to get notifications for forums they like to watch, particularly RPs and getting notified of responses.


It also allows the staff to send alerts and point to certain threads when needed.


Today I wanted to talk with the site about The Alert System, and what everyone thought.


Common Complaints:


I didn't get any alerts, your board is broken!


A: No. The way the alert system is that if you get an alert and for what ever reason you clear the alert counter by hovering over it on the top left corner and do not visit the thread, then it will not continue to send you alerts because it assumes that you were made aware because you went ahead and cleared them.


This of course resets when you visit the thread again, and it resumes to sending you threads.


The reason why this functions like this, is because the board is designed not to spam you. Same with emails, if you go directly to a thread or post from an email(Since many of you like to get notifications via email) it does not mark alerts as read for you. So keep that in mind.


So yes, alerts have never been broken in any way shape or form since the creation of this site. The only thing I can imagine is that the few times we spend out a staff alert, or an alert from some forum they happen to be watching, like LFP, not everyone cares about everyone RP made and since some users don't care about those, and when they go to clear them, instead of reading all the other ones, they mistakenly clear the ones for their games as well with out visiting the thread.


Making it so they never get an alert again, until they do so.
 
Last edited by a moderator:
Actually, one of the things I liked from the previous system is that the alerts would be apparent in the tab of my browser.
 
Oh I had forgotten of that ability. I did miss it then somewhere forgot about it. I have figured out most of the alerts systems. Nod nod so I am okay with it now.
 
Silvertongued said:
Actually, one of the things I liked from the previous system is that the alerts would be apparent in the tab of my browser.
Myllinnia said:
Oh I had forgotten of that ability. I did miss it then somewhere forgot about it. I have figured out most of the alerts systems. Nod nod so I am okay with it now.
That is not something that came with our board unfortunately, we really liked that as well.


It was an addon we found for the software, that was quickly abandoned by the dev. The issue with it was that it was crashing people's browsers, due to a memory leak when ever it called the server to see if it had new alerts to report. Eventually people's browsers would crash enough that Windows would Blue Screen of Death.


Needless to say it was a poorly coded addon.


If we ever find the ability to do that again in a proper coded way, we will most certainly restore it :) !
 
I really like the alerts as they have functioned wonderfully for me, so far. And I'm with JayTee. Are the folks with complaints really reading about what they're doing?
 
JayTee said:
I thought it was obvious how the alert system worked.
Dannigan said:
I really like the alerts as they have functioned wonderfully for me, so far. And I'm with JayTee. Are the folks with complaints really reading about what they're doing?
Unfortunately it is not apparent on how it worked for everyone. The Alert System, is still one of our highest complaints of all time. People have gotten better about it though.
 
If all else fails, just cluck the the "watched threads" button at the top. That takes you to any thread that's been updated but you haven't replied to.


And if that somehow fails, check manually every other day or so.
 
People seem surprised that a roleplaying game they signed up for doesn't alert them when the forum's made. I realise it's because they're not set to watch any thread in the forum yet (or the forum itself). Usually the ST has to make the link the forums or go @ name @ name in the OOC thread. What if alerts were sent out to everyone in the "Pledged Players" field of a submitted roleplay by setting them to watch the forum after it's created?
 
Would it help if there were a sticky in the Introductions forum entitled, "The Alert System & You" or some such? It could provide new folks with important information about how to use the system, how it works, and why it's such a cool feature?
 
Where does "Watch Thread" come into play?


When you click it, it offers to watch and send emails or to watch without sending emails. And for example, all threads you make yourself are automatically watched (maybe even some others) but I never received an alert for a watched thread.
 
My mistake, it should be "Watched Forums". It's right under the "Teamspeak" and "Members" options up top.
 
That's strange, Wolf Rawrrr. I do receive them. That's how I know someone's replied.


Love your avatar and call-sign, by the way. Wolves are wonderful and fascinating.
 
Well, I assumed perhaps it doesn't work like that since I most certainly don't want an alert for every thread I make, and it would be tedious to have to manually unwatch every auto-enabled watching of a thread. However, since it works for other people... I'm guessing my account is glitched or something. I prefer to do everything manually anyway :P *bark*


And thanks, Dannigan! It is good to be appreciated :D *howl*
 
Cirno said:
People seem surprised that a roleplaying game they signed up for doesn't alert them when the forum's made. I realise it's because they're not set to watch any thread in the forum yet (or the forum itself). Usually the ST has to make the link the forums or go @ name @ name in the OOC thread. What if alerts were sent out to everyone in the "Pledged Players" field of a submitted roleplay by setting them to watch the forum after it's created?
I will break some Staff code to let you know that there are new systems on the way for roleplay creation and in general how roleplays are managed. This feature was considered. However it comes down to what direction we choose to go with the new system and of course any cost for the feature's development (as what you are mentioning cannot be done within standard Xenforo and must be custom-coded).


Beyond that I cannot reveal more information towards your suggestion at this time. Just know that we are aware of such a request by ST and are trying to do something if possible.

http://www.rpdom.com/account/alert-preferences[/URL]


Any of you can reach that page by going to the dropdown underneath your name at the top Nav Bar and going to "Alert Preferences"


View attachment 2927<p><a href="<fileStore.core_Attachment>/monthly_2014_02/alertpref.png.3d0a5e0ed98f197cb5a09b27554ce5e4.png" class="ipsAttachLink ipsAttachLink_image"><img data-fileid="24547" src="<fileStore.core_Attachment>/monthly_2014_02/alertpref.png.3d0a5e0ed98f197cb5a09b27554ce5e4.png" class="ipsImage ipsImage_thumbnailed" alt=""></a></p>

 

Attachments

  • alertpref.png
    alertpref.png
    107.2 KB · Views: 28
Oh. False alarm, then, Miz! :D My alert preferences are not set to alert me when someone replies to a watched thread (by default I think, since I don't remember ever opening those prefs).


Everything is as it should be. Since lots of stuff is automatically added as watched, I wouldn't want to be alerted to all of that anyway. I know where I am involved and I care enough to check by hand *bark*


Thanks! :P
 
[QUOTE="Wolf Rawrrr]Oh. False alarm, then, Miz! :D My alert preferences are not set to alert me when someone replies to a watched thread (by default I think, since I don't remember ever opening those prefs).


[/QUOTE]
I am not certain if that's possible. Normally its always active for everyone. Yet again sometimes user options on Xenforo are tucked away so much I forget that I edit my settings. Regardless, as long as there isn't any errors, I am satisfied.
 

Users who are viewing this thread

Back
Top