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Not getting Pms?

Britt-21

Omniverse Explorer
Roleplay Type(s)
I should have reported this the other day when my partner told me but for some reason I didnt. When I pmed him, I thought he never pmed me back. Turns out he did but I never got the msgs and thus RPN made him think that I wasnt around and thus I lost him as a rp partner since he's moved onto better things. I dont know if this was only me, but if others have experienced this pm issue and lost a friend then this isnt very good :(
 
Are you not getting the actual message or are you not getting the notification (or both)?
 
Literally both. He said he msged me but I said I never got them D:


No notif or sign that he msged back
 
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Hmm, just double check your notification settings.  Make sure you have it so you receive the notifications that you want to when you receive PMs.  Check the PM and make sure you are receiving notifications for the PM as well.  If everything seems okay, would you mind reporting one of the replies from the message in question?  That way, the staff can view it in full.
 
The messages he was supposed to send never sent and thus I never got them. I talk to him now and I get them just fine and ever since the site got its new look I turned on every notif that I could. When you pmed me I got both a notif from the inbox as well as the notif box itself. Besides I wouldnt know what msg to report to you if I've been getting them now xD
 
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Any one of them would have worked.  Once one response is reported, we can see the entire conversation.  Regardless, sorry to hear that you were experiencing problems with the inbox system.
 
Seeing as he left the convo of the particular pm, I'll just screenshot it because no report button XD

error.png

I blocked his name but if you want his name I can give it to you
 
Based on the screenshot, perhaps it is an issue with your friends PMs.  If you could refer them to perhaps send in a support request as well it might help us.
 
I read this as "not getting puns" and I was like, um, I don't think anybody can do anything about that... Hahaha, I need sleep.
 

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