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It would be nice to know. It's hard to know exactly where the problem is, so if it happens again, our only option may be to change physical servers entirely.

No, everything would look and function the same. It would only be a backend software (OS) change.

Hi all, The site's been down for a few days this week. The short of it is that we've again experienced the same sort of issue as about a year ago, detailed here: News & Updates - It's a Bad Time for Computer Trouble This all started a few weeks ago but we were able to keep running with some...

It's never a bad idea to back things up. That said, we do have offsite backups and have been working through the server issues. It's some instability with the server hardware that we hope is now resolved after much troubleshooting. We don't intend to be going anywhere anytime soon. The hardware...

Interesting problems and interesting solutions. The live reply feature means that your browser always has an open connection to the server hanging around. This connection is new since the live reply feature is new - it used to be that loading a page was one and done. Now, these new persistent...

Yes, milord

Hmm yes, exactly what we need, a better and faster way to grow the size of the post table. This is fine!

You know, most of the time, when there's a server outage and the site goes down, it's due to some mundane thing like planned software updates or the typical datacenter fire. But this week, we had some rather annoying issues that really give fuel to the old System Admin adage: "Well, I've never...

We are not your parents. This topic is none of our business, it's risky to make it so, and the staff will take no position on such topics. It's not our job to promote or challenge certain views. Our job is to create as open a space as possible for wide audiences, and our rules are designed to...

The second rebuild is complete.

Update: We discovered that the search index settings were not set correctly. I therefore have to rebuild it again. Should take about as long as last time - 45 minutes or so.

Search indexing is now complete. Thank you all for your patience!

If you're seeing this message, the maintenance is done and we're on the new server. Search is rebuilding now so searches will not return all the results that they should until that is complete.

Pretty true, especially in a context like ours. If your org needs the newest stuff, you know who you are. :) We have owned our own server hardware in the past and just paid to colo it, but that can be a bit of a double-edged sword. Any hardware failures are our problem at that point, so we...

We don't own the hardware, we're just renting it. The server cost is around $170/month.

There are some software version changes happening - we'll be moving to a newer version of both the database and the search system. These changes shouldn't cause any problems or result in any errors on the site, but as always, please report if you see any issues after the move. The search system...

I don't think even staff members can delete messages in their PMs. That's a tricky one. Would probably need a XenForo addon.

This should work now. The cause of this issue is what caused our recent downtime.